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Frequently asked questions
How Much Does Shipping Cost?
Shipping is calculated upon checkout based on weight and the location the wine is being shipped.
Why Can't You Ship to My State?
Compliance with each state's Direct to Consumer Shipping Laws is crucial to our business. Please reference the Wine Shipping Rules for your state via the link below.
Can You Ship Directly to My Home?
If your state laws allow Direct to Consumer Shipping yes we can!
We highly recommend shipping wine to a business address, as the law requires an adult signature (21 years of age or older) for wine deliveries.
What Days Do You Ship?
Orders are processed in the order they are received and shipped Mon-Fri excluding some holidays. Gautreau Family Estate reserves the right to hold scheduled shipments if the weather is deemed a concern to the quality of the wine.
What are the Legal Requirements for Ordering/Receiving My Wine Shipment?
All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.